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718-989-1984

Gennaro's

Address :
413 New Dorp Lane
Staten Island, 10306
Phone : 718-989-1984

9 Photos
413 New Dorp Lane,
New Dorp, 10306


Today's Hours : 11:00AM to 10:00PM

718-989-1984

Italian, Pizzeria, On Site Parking, Wheelchair Accessable, , , Take OutAlcohol/Beer/WineDeliveryWait Staff/Dine InCatering

 
Unfortunately, 
Gennaro's of New Dorp
is no longer opened
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Dishes

Some of the best pizza Meatballs heroes are very good I love them


I recommend Rigatoni ala Norma!!! Or Lobster Ravoli!!!! Delicious delicious delicious!!!!!! Among many other things... People are confused that there is a pizzeria side and a restaurant side. Fairly priced and never ordered anything that wasn't delicious. I highly recommend this place!


Called in advance to see if they had a set menu. They said no. We went. When we hot there saw was a set holiday menu. Was a rip off. 29.00 for steak pizza when normally 21.00 everything was 10.00 more. Limited menu. Food wasn't that great and didn't give enough was still hungry when I left. S r vice was so do. But they did charge 45 tip on a 245 bill. Wasn't worth it. My advice b o fir pizza only. Never again for dinner. Stay away. They are Hungry for money.


Gennaros makes the best calzones i ever had... Hands down...never had one that even came close


Young man behind the counter is very sweet at all times but the young girl with the glasses and braids needs some discipline


empolyees should not have attitudes they need to treat customers better.


the food is always good however my family and i will no longer purchase food from this place after continuous horrible encounters with the miserable girl with the disgusting attitude behind the counter with the blondish hair and glasses.


The food is ALWAYS good and has been for the past 10 years... However, my family


By Far the Best Pizza and dinner money can buy. My wife and I eat there twice a week and never had a bad experience. Calamari, pizza and zeppoles are the best in NYC. Jerry and his staff are the BEST. Keep up the GREAT work.


Went in today for some calzones foods great however some bad things one the girl behind the counter was play kicking and punching another worker who wants dirt and sweat flying all over the place especially on food as other costumers walked in she ignored them and instead me paying and leaving I had to wait behind 3 people because there was no one helping them again great food terrible service


been going here since it was pizza clown today ordered a calzone to go on the phone man asks ham or no ham i say of course ham. i pick up my order drive home half ay across si and lo and behold no ham. what a disgrace that these pizza clowns cant get a simple order right.. thanks for nothing


They have delicious food and friendly service. Delivery is available now an added bonus.


Ceasar salad with grilled chicken - They used iceberg lettuce instead of romiane lettuce. The chicken was not grilled it was cold and tasted like leftover from someones plate. and they charged 10.00. Chicken roll came with no sauce on the side. Cheese Calzone - came with ham did not want ham. Too expensive.


love the food there. pie and a pitcher of soda is one of the best deals in town for the weekday/night. fried calamari is good marinara sauce is delicious. eggplant parm hero out of this world!!! eggplant rollatini appetizer is even better always fresh. delivery is great but most times when i order on a friday or saturday night i have learned it might be better to go and pick it up because it is a big time saver and it is always packed on the weekends


Love all their food. Try their fried calamari, eggplant rollatini, mussels, pizza, zeppoles, calzones, tiramisu etc... It's all good !!!


I LIKE their pizza its just ok I had dinner there tonight for the first time in their restaurant part of the place It was disgusting The waitress coulnt be bothered the place is filthy The carpet was filthy and the chairs were old with cuts in the seats The entire restaurant is filthy Yuck We asked for grated cheese I heard the snot say I just put it away We ordered the fried Calamari and in the dipping sauce there were 2 pieces of calamari floating in it It was dry and rubbery I ordered a glass of Pinot Grigio it was warmer than ocean water and the snot got annoyed I asked for ice Yuck I ordered the sole oreganata and there wasn't any oregano in it. They don't give you a salad or vegetable. The rigatoni was way RAW and hard but the sauce was good. When we left the snot waitress Jennifer didn't even say thank you or goodnight NEVER AGAIN WILL WE GO THERE


CALLED IN AN ORDER FOR PICKUP ON SATURDAY 11/2 AT 10PM. GIRL THAT ANSWERS PHONE WAS VERY NASTY AND ABRUPT. WENT THERE 15MINUTES LATER ,PIZZA WAS NOT EVEN MADE UP YET. STAFF IS ALL KIDS STANDING AROUND TALKING LOUDLY PLAYING WITH CELL PHONES. CRUST IS THIN LIKE FROZEN PIZZA. HAD TO WAIT 20 MINUTES WHEN I GOT THERE. WENT TO NAPOLI PIZZA THE NEXT SATURDAY, GOOD SERVICE NO KIDS PLAYING GRAB ASS WITH EACH OTHER, THICK CRUST. WILL GO THERE FROM NOW ON


I agree with many of the comments, the staff are kids and could care less about the business. As for the pizza, I came on 2 separate occasions and didn't like it either time. I will not be returning. Denino's is my favorite.




I've only come to Gennaro's a handful of times but this will definitely be the last. The blonde girl working by the phones cant seem to get off her own. I had to wait 15 minuets to get my card back from her after i made a charge. She was probably to busy texting instead of taking care of the already unhappy customers. My pie was burnt and crusty so i asked if they could make me a new one. To say the least the pie guy was not to thrilled. Its didn't seem like anyone in this place gave a damn. I understand its a Friday and pizzerias get busy but seriously!? I will say that a waiter I had one Sunday seemed eager and very friendly. Its a shame that a 17-18 year old water is the only positive thing i can say about this pizzeria. Will not be coming back.


I went there this weekend to place a catering order. I love their food. I go there frequently. My kids and family love the pizza and food there. The workers are very pleasant, helpful and very clean at the pizza counter. I was very disappointed when I was directed to the dining room to place my catering order with someone who looked like he belongs on Duck Dynasty. He was very dingy looking. His beard is long and straggly, he was in a dirty sleeveless shirt covered in tattoos. This is not someone I want to see in a dining establishment that I am ordering food from. To me his appearance is very unsanitary. He looked like he should be cleaning sewers not working in food service.


Love their food! Prices are good. Delivery service stinks! Always something missing from the order. Tonight ordered 4 dinners, One side of spahgetti missing and NO BREAD!!! 2nd time this week. Go eat there instead.


I give this pizzeria only 3 stars because Everytime I go there the teenage girls are texting on their phone, they are all just hanging out. The only person who I really see work hard was the older man who always where's the red hat. It's about time this pizzeria hires an older person to do this job. He always provides excellent customer service, always very pleasant with a smile on his face. That's what this pizzeria is lacking, more people like him. I find myself wanting to bring my family and friends to this particular pizzeria now that this employee is there. I absolutely was getting really tired of the young girls in there giving me their ugly attitudes. I'm telling you people if u go to gennaros, ask for the older guy with the red hat to give you services because if you don't then you most definitely walk out of there before you have even ordered your food. Shouldn't there be some type of consequences for the people working in there who constantly have a cell phone in their hand not paying attention to customers? I mean come on, it's ridiculous..I'm personally not going to anyone other then the red hat guy or someone else who's older and actually seems like they know what they are doing.


The heavy set girl is very nasty and abrupt ..she brought my card somewhere to charge me and when giving it back have a terrible look - the workers hence her don't care about hospitality. Besides that even my friend mention to me on how behind the counter they're filthy, definitely not family oriented.


I've been going to Gennaro's for years. The food is always great. I do however think that some of the staff needs to go to training. The only person I ever see working and doing everything while the others are off fooling around or texting is the big tall guy with the blue eyes always wearing a hat. He must be the owner because he's the only one there that acts professional and is always pleasant and helpful to the customers. If the staff followed his lead the business there would be so much better. The pizza is the best. There's not one thing I don't like on their menu.


How come whenever I come in for dinner the host is dressed well BUT when I come in for a pick up the phone girls are dressed like raggedy Ann - granted, I see a blonde young lady who does the phone dressed well. She's the only one !! The management should follow her lead because who wants a hobo look alike working at food place. Especially a very popular one


I call in often for pick up. Let me tell you that the phones girls are all nasty except one. I had experience with 3 girls, one with blue hair one with brown and the other with blonde. The one with the exotic unprofessional hair has no clue what she's doing when she took my order. The one with brown hair is rude and tries to finish what I'm ordering for me,as if she knows. And the blonde girl, she's the ONLY one with a good pleasant tone and appropriate attire. I come frequently throughout the week and unfortunately only seen her like once. Hopefully she speaks more days because they need her as the phone girl


I love eating at Gennaro's and all of their food is always excellent. That said, my family and I went there the other day to place a catering order. We were told we had to speak Angelo in the dining room to do so. We ordered a few slices of pizza before heading in there. My son had to use the restroom and when he came back to eat he told us there was a man watching naked people on the television in the dining room. We go in there to place our order and it turned out to be the person I was to place my order with. Being mortified, repulsed and disgusted we left without placing our order. I am still shocked that this "Angelo" guy in charge of catering orders was doing such an inappropriate thing at the restaurant. Something needs to be done about him.


My family and I have been going to Gennaro's for many years. The service is excellent and the staff is very friendly. I now live in PA and the first place I visit when I come back home is Gennaro's. Nobody beats their food!!!! The owners still treat us like family when we walk through the doors.

User Photos from Gennaro's



413 New Dorp Lane Staten Island, NY, 10306
Location : New Dorp 718-989-1984

Today's Hours : 11:00AM to 10:00PM

(Now Closed)


Cuisine : Italian, Pizzeria, 


Services:
Take OutAlcohol/Beer/WineDeliveryWait Staff/Dine InCatering
Price Range:

Features : On Site Parking, Wheelchair Accessable, 


Type of Place : , 

Average Review Rating:


 
Unfortunately, 
Gennaro's of New Dorp
is no longer opened
---

413 New Dorp Lane
Staten Island, NY, 10306 Location : New Dorp

Price Range

718-989-1984

Today's Hours : 11:00AM to 10:00PM

Cuisine : Italian, Pizzeria, 

Services :
Take OutAlcohol/Beer/WineDeliveryWait Staff/Dine InCatering

Features : On Site Parking, Wheelchair Accessable, 

Type of Place : , 

 64% Like it?

out of 36 votes

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Average Review Rating :

Latest Reviews

Total Rating:
Some of the best pizza Meatballs heroes are very good I love them
I recommend Rigatoni ala Norma!!! Or Lobster Ravoli!!!! Delicious delicious delicious!!!!!! Among many other things... People are confused that there is a pizzeria side and a restaurant side. Fairly

Some Dishes from Gennaro's

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