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by:
FrankSuter
on:
05/15/2012
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The photos last night made me hungry, especially the BOK CHOY w FRESH GARLIC, so ordered it and wow it was delicious. Taste was Fresh, sauce was garlicky which was great for mixing with rice. Pacific Kitchen is one of the better Chinese restaurants around Great Kills/Eltingville Area. The inside is also redone and now let you dine in with addition of tables and a new trendy design.
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Do you find this Review Helpful?  Yes (6)  No (0)
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by:
val1974
on:
05/08/2012
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The photos look delicious, the food must be good! Can't wait to try that Bok Choy dish.
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Do you find this Review Helpful? Yes (7) No (1)
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by:
Kelly
on:
04/10/2012
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After initially not liking Pacific Kitchen, I gave them another try and have been consistently ordering from them for the last 4 months. I try to order something new each time. I loved their Sunny Chicken dish. Customer service has usually been good, and they are really fast with the orders. My only complaint is the fried rice is a little bland. It's better than it was when they first opened, but it's still just ok. They aren't perfect, but compared to some of the other Chinese places in the area, they are definitely worth trying.
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Do you find this Review Helpful? Yes (9) No (0)
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by:
anonymous
on:
12/02/2011
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best food,nice place, have to try
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| Like: everything |
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Do you find this Review Helpful? Yes (10) No (0)
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by:
anonymous
on:
11/20/2011
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This is a great restaurant in the Island! Their food is just great, as well as theirr customer service. Fast delivery and beautiful decorations all over! I've ordered from here since they opened a year ago!
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| Like: Everything! Try their new Sunny Chicken! |
| Dislike: Nothing! |
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Do you find this Review Helpful? Yes (11) No (0)
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by:
anonymous
on:
10/05/2011
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Very disappointed in the service! We have ordered from here before but last night was our last time due to an extremely rude employee at the counter. Granted it was very busy (she told us that on the phone when we ordered) and they only had two cooks working, but we did not mind waiting once we arrived. The woman at the counter loudly complained that she could not answer the phone and tend to the deliveries at the counter at the same time, and practically threw the food at us. We found a coupon in the menu we had at home and when we presented it she yelled and actually threw it back at my husband saying it was not valid anymore (the coupon did not have an expiration date listed). To top it off, one of the dishes was not ready so the rest of our large order which was already packed up was cold when we returned home with our dinner (we live a couple of blocks away from Pacific Kitchen). Soup was like jelly, egg rolls cold, and dishes other than the last dish we waited for needed to be warmed up and not very good. All dishes come with white rice so if you want brown rice you need to purchase it separately, and when we asked for more condiments given the various dishes (fresh mustard, duck sauce) she again was very rude. We do not need to pay top price for food which was just "ok" and be verbally abused. Staff at the China Chalet (one block away on Amboy Road) treats customers with respect, they do not charge extra for brown rice given today's health-aware customers, and the entire order is temperature hot when presented. Good bye Pacific Kitchen!
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| Like: Used to like the service and food, but given this last experience we never will return. |
| Dislike: Current service and food. |
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Do you find this Review Helpful? Yes (3) No (7)
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by:
anonymous
on:
07/05/2011
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Best chinese food on Staten Island. I love their food, especially their Chicken with Broccoli. The flavor is great and their service is excellent.
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| Like: EVERYTHING!!! |
| Dislike: NOTHING! |
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Do you find this Review Helpful? Yes (12) No (0)
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by:
anonymous
on:
06/30/2011
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expensive, but Very clean i like them a lot.
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| Like: food |
| Dislike: price's |
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Do you find this Review Helpful? Yes (11) No (0)
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by:
anonymous
on:
06/11/2011
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I read all the reviews and gave it a shot and the food was very bland and lacking taste
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| Like: Clean |
| Dislike: Taste |
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Do you find this Review Helpful? Yes (6) No (6)
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by:
anonymous
on:
06/08/2011
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Hands down the best food and quality of any chinese food I have eaten on Staten Island
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Do you find this Review Helpful? Yes (12) No (0)
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by:
anonymous
on:
04/05/2011
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Ive been here so many times and i havent got one bad thing to say! Their food is just delicious and my children loves to eat their! The whole restaurant is decorated so nice compared to all the other chinese restaurants in Great Kills. Keep up the good work!
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| Like: EVERYTHING!!!! :) |
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Do you find this Review Helpful? Yes (12) No (0)
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by:
anonymous
on:
04/03/2011
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Hi, all the customer, my name is Roland & I'm the owner of Pacific Kitchen. I'm very happy to see all the feedback from you, than we can do better and hope see you soon. Thank you all.
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Do you find this Review Helpful? Yes (16) No (0)
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by:
anonymous
on:
03/10/2011
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Best Chinese food
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| Like: like |
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Do you find this Review Helpful? Yes (15) No (0)
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by:
anonymous
on:
03/03/2011
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Best chinese food on Staten Island. General tao chicken is the best!!!
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Do you find this Review Helpful? Yes (12) No (0)
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by:
anonymous
on:
01/01/2011
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This is by far the best chinese food I have tried in Staten Island. I live in Great Kills and have always been disappointed by the other takeout restaurants I ordered from. This place seems to use a higher quality of ingredients then most other restaurants in its price range. I urge anyone who has given up on chinese food in the Great Kills area to try this place.
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| Like: Chicken w mixed vegetables, chicken dumplings, Shrimp roll, and the crispy noodles that come w/ soup |
| Dislike: So far I haven't been disappointed. |
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Do you find this Review Helpful? Yes (18) No (0)
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