FoodCritic1234

"I am a big burger eater, I love to try all the burger joints around. I have to say I was expecting somewhat decent service and unfotunatly i was disappointed. I ordered the pounder for the famous pounder challenge, the whole burger fell apart before i can enjoy my first bite, then my waitress, who was very unprofessional, and needed a breath mint, messed up all the toppings i wanted. When I asked to speak to a manager, a gentleman by the name of Alexi approached my table with the shake that I ordered. As I was sipping on my shake and speaking with Alexi, I noticed a hair in my shake. Alexi at that point didnt say a word and just walked away pretending he didnt see the hair unless he really didnt see it, but its just the point there was a hair floating in my shake. I speak for myself when I say I will never return to Cheeburger Cheeburger in Staten Island. Some pointers: Get clean cut servers on board, make sure they know what hygeine is, including dental, try not to shed into the shakes, and i dont know about you but i like my burger whole not like a sloppy joe. If i wanted a sloppy JOe I would go somewhere that I can order it, otherwise the atmosphere and music are great!!"

"January 16, 2020"

anonymous

"Finally tried a delivery from Cheeburger and was so impressed with the concept. Choose your burger size Simple enough and add any toppings you may like. The burger was DELICIOUS, cooked just right and blended just perfectly. We had one with Chili and some other toppings and another plain one with Mozzarella cheese - both were very impressive and very tasty. Delivery was about an hour but we are very far from the spot In Great Kills, burgers were still very warm, fried a bit cooled off but nothing to complain about because the burger was so good."

"January 16, 2020"

anonymous

"I want to like this place I really do. They are always out of everything I want. I love malts and they advertise TRY OUR DELICIOUS SHAKES OR MALTS. They are always always alwaysthree trips there out of "malt". I have gone in the afternoon, evening and night on different occasions and they are always out of it. Their cheeseburgers have too little cheese, I don't think im being picky but if I can see more of the top of the burger than cheese then there's a problem. They are always skimpy with their toppings. Service is mediocre at best, I realize they are young kids but stop chatting and playing and bring me my food or drink. I am sitting there 5 minutes watching you hold and breathe on my soda."

"January 16, 2020"

bigicat

"I had a totally different experience here, than what the previous reviewer. I found the service very quick and friendly this past Sunday, and it looked like there were 2 birthday parties going on! I ordered the Cheeburger platter, which came with fries or rings, coleslaw or salad, and choice of dips. My "half-pounder" with blue cheese, Grey poupon, lettuce and tomatoes, was perfectly tasty! The menue was a bit confusing, but our waiter was perfectly fine with helping us out with it. I would definitely go back again!"

"January 16, 2020"

anonymous

"We live all the way in Great Kills yet they delivered to us no problem and the burgers was still warm and juicy. Although the fries kind of became soggy but that is probably to be expected for such a long distance drive. Appreciate the little discounts offered for online orders."

"January 16, 2020"

anonymous

"Used to be good before the huge sign went up Stating they have new managers. Ordering is no longer possible as items which were easily customizable are not, constant rushing off phones, food arrives cold and always forgetting stuff. Bring back the previous management as they ran a decent operation"

"January 16, 2020"

anonymous

"I order from the all the time,. The one complaint I have is the fries always come soggy and i don't live that far. Other then that burgers are on point."

"January 16, 2020"

anonymous

"We order from them pretty often, burgers are always on point. I never had an issue with the place. One minor advice-dont put so much salt and pepper on fries. Other than that its great."

"January 16, 2020"